Frequently Asked Questions
Why order t-shirts from Ministry Gear?
- Ministry-minded Staff
- Free custom design
- 12 shirt minimum
- Free standard Shipping
Ordering t-shirts can be tough! We’re here to guide you and make it as easy as possible because your shirts are just as important to us as they are to you.
If you have any questions, just call us – 888.812.4044
Wait. Shipping is free? Really?
Yes! 2 week delivery is Free to an address (no P.O. boxes) in the United States excluding Hawaii and Alaska. Need your shirts sooner? We also offer rush service. Learn more on our Shipping and Delivery Page.
How quickly can I get my shirts?
Our normal turnaround is 2 weeks from the day of your approval. Your guide will walk you through the whole process: from choosing a design, customizing it and then approving and placing your order. Need your shirts sooner? We also offer rush service. Learn more on our Shipping and Delivery Page.
How can I pay?
Call us and we will gladly take your payment over the phone – 888.812.4044
If you’re on the go, you can pay Here
Will my order be delivered on time, guaranteed?
Yes, we will ship out your order quickly to get to you by our agreed upon date. A few things we cannot control include severe weather conditions, unplanned delivery service delays or acts of God. We’ll guide you along the way to take these into consideration as well and always aim to ship your order out a day early!
How will my order be delivered?
We ship via UPS because of their reliability and overall awesome-ness.
Do you ship internationally?
Unfortunately, we do not ship internationally.
Do you ship to Canada?
Unfortunately, we do not ship to Canada.
How does the design process work?
We can customize one of our pre-made templates with your personal information or we can create a design completely from scratch. You’ll work with your designer directly and you can make as many changes to the design as needed until it’s exactly what you’re looking for—all for free.
Can I order more shirts later?
Absolutely! As long as you order 12 shirts, re-orders are quick and easy.
Can I get a sample shirt for sizing?
Yessiree! We’ll help you choose the best sizing and colors to suit your needs.
Call 888.812.4044 to request your samples. We’ll get it right out to you. Some charges may apply.
Please note that due to screen printing costs, we will only send blank shirt samples, not samples with your design on it. If you have any questions or concerns about printing, please let us know!